Welcome to Bazaar11to9. These Terms & Conditions govern your access to and use of our website, https://bazaar11to9.com/, and the services provided through it.
By accessing our website, browsing products, creating an account, or placing an order, you agree to comply with these Terms & Conditions and our Privacy Policy, Shipping Policy, Refund Policy, Cancellation & Return Policy, and Disclaimer.
If you do not agree with these terms, please discontinue using our website.
1. About Bazaar11to9
Bazaar11to9 is an online shopping platform offering grocery and daily-use products, including spices and masalas, cereals, snacks, dried fruits, nuts, beverages, rice, flour, pulses, and other grocery essentials.
We aim to provide customers with a convenient and reliable online shopping experience.
2. Eligibility to Use the Website
You must be legally capable of entering into a binding contract under applicable Indian laws to place an order.
Individuals below 18 years of age may use the website only under the supervision of a parent or legal guardian.
You agree to provide accurate and complete information while using our website.
You must not use our website for any unlawful or fraudulent purpose.
3. User Account and Information
Customers may be required to provide personal information such as their name, mobile number, email address, billing address, and shipping address to place an order.
You are responsible for:
Providing accurate and updated information.
Maintaining the confidentiality of your account credentials.
Informing us if you suspect unauthorized access to your account.
Ensuring that all information submitted during checkout is correct.
Bazaar11to9 reserves the right to restrict or suspend accounts involved in fraudulent activities, misuse, or violations of these Terms.
4. Products and Product Information
We make reasonable efforts to display accurate product descriptions, images, specifications, prices, weights, and other relevant information.
However:
Actual product packaging, colour, appearance, and labels may vary from the images displayed.
Product information may be updated by manufacturers without prior notice.
Customers should check the original product packaging for ingredients, allergens, nutritional details, manufacturing dates, expiry dates, and storage instructions.
Product availability is subject to stock at the time of order confirmation.
If a product is unavailable or an information error is identified, we may contact the customer to discuss an appropriate resolution.
5. Pricing and Payments
All product prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.
Prices and promotional offers may change without prior notice.
Applicable shipping or delivery charges, if any, will be displayed during checkout.
The final payable amount will be shown before order confirmation.
Payments must be completed through the payment options made available on the website.
Cash on Delivery, if available, may be subject to location and order eligibility.
In case of an accidental pricing or technical error, Bazaar11to9 reserves the right to review the affected order and contact the customer before proceeding, subject to applicable laws.
6. Order Placement and Confirmation
When you place an order on Bazaar11to9, you agree to purchase the selected products at the displayed prices and applicable charges.
Orders are subject to product availability and confirmation.
An order acknowledgement does not necessarily mean that the order has been accepted.
We may contact you to verify order details where necessary.
Orders may be cancelled if products are unavailable, payment cannot be verified, or incorrect information has been provided.
Once an order is confirmed and processed, customers will receive available order updates through the contact details provided during checkout.
7. Shipping and Delivery
We aim to deliver orders to serviceable locations through our available delivery network.
Delivery availability depends on the customer’s PIN code.
Estimated delivery timelines may vary depending on location, stock availability, and logistics.
Delivery charges, if applicable, will be displayed during checkout.
Customers must provide accurate delivery addresses and contact details.
Delays may occur due to weather conditions, traffic, public holidays, or circumstances beyond our reasonable control.
For additional information, please refer to our Shipping Policy.
8. Order Cancellation
Customers may request order cancellation before dispatch.
Once an order has been dispatched or handed over to the delivery partner, cancellation may not be possible.
Bazaar11to9 may cancel an order due to product unavailability, payment issues, incorrect pricing, suspected fraudulent activity, or other genuine operational reasons.
For further details, please refer to our Cancellation & Return Policy.
9. Returns and Refunds
Returns, replacements, and refunds are governed by our Cancellation & Return Policy and Refund Policy.
Customers should report damaged, defective, expired, incorrect, or missing products within the applicable reporting period.
Approved refunds will be processed according to the payment method and applicable refund procedure.
Nothing in these Terms limits any consumer rights available under applicable Indian laws.
10. Customer Responsibilities
By using our website, you agree:
Not to provide false or misleading information.
Not to use the website for fraudulent or illegal transactions.
Not to interfere with the website’s security or functionality.
Not to upload or transmit harmful software, viruses, or malicious content.
Not to misuse promotional offers, discounts, or payment facilities.
To use the website in compliance with applicable laws and regulations.
11. Intellectual Property Rights
All website content, including text, graphics, logos, website design, layout, and original materials, is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or commercially use our website content without prior written permission.
Third-party trademarks, brand names, and product images belong to their respective owners and are used for identification and product representation purposes.
12. Third-Party Services and Links
Our website may use third-party services such as payment gateways, delivery partners, analytics tools, or external links.
These services may operate under their own terms and privacy policies.
Bazaar11to9 is not responsible for the independent policies, availability, or practices of third-party websites and service providers, except to the extent required by applicable law.
13. Website Availability
We make reasonable efforts to keep our website accessible and functional.
However, we do not guarantee uninterrupted access or that the website will always be free from technical errors, maintenance interruptions, or temporary service disruptions.
We reserve the right to update, modify, suspend, or discontinue any part of the website or its services as necessary.
14. Limitation of Liability
To the extent permitted by applicable law, Bazaar11to9 shall not be liable for indirect or consequential losses arising from the use or inability to use the website, technical interruptions, or circumstances beyond our reasonable control.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited under applicable law, including statutory consumer rights.
15. Privacy and Personal Information
Your use of our website is also governed by our Privacy Policy.
We collect and process customer information in accordance with our Privacy Policy and applicable data protection laws.
By using our website, you acknowledge that you have read our Privacy Policy.
16. Changes to Terms & Conditions
Bazaar11to9 reserves the right to modify or update these Terms & Conditions at any time.
Changes will be published on this page with the updated revision date. Your continued use of the website after changes are published will be subject to the revised terms, to the extent permitted by applicable law.
17. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising from the use of this website or services shall be subject to the jurisdiction of the competent courts in Delhi, India, subject to applicable consumer protection laws and statutory remedies.
18. Contact Information
For questions, concerns, or assistance regarding these Terms & Conditions, please contact us:
